The Smart Reno team is well aware of the impacts COVID-19 has on the renovation industry. As we navigate through this uncertainty, we want to share some thoughts with you as we all navigate this rapidly evolving situation together.

Health

First and foremost, our community's health and safety is our top priority. We do hope that you and your families are keeping safe.

Our website will remain functional and you can continue to reach our team by email or phone. We are happy to stay in touch to help you navigate through these challenging times.

Government imposed guidelines

As government guidelines are revised on a daily basis, we encourage both homeowners and contractors to follow the guidelines in their jurisdiction and adjust their normal way of doing business accordingly.

Some impacts may include:

  • Delayed projects for homeowners;
  • Delayed responses for new project submissions;
  • Delayed in-person visits from contractors for a quote;
  • Some materials may be temporarily out of stock.
What we can do in the meantime

Homeowners can continue to submit projects on our website, and take this time to thoroughly plan your home renovation projects to be ready once business resumes. As a reminder, Smart Reno offers a free Cost Estimator to help you plan your next renovation project.

We encourage our network of contractors to continue to engage in conversations with homeowners using alternative options like phone and video. Contractors can also submit quotes remotely, and help clients plan their next renovation to ensure they're prepared for the future.

Keep in touch

We want to hear from you! Do not hesitate to contact our team who are available to assist you through any of your home renovation needs.

Stay healthy!

The Smart Reno team

Frequently asked questions

(for homeowners)

You have the choice. You can submit your project directly on our website by filling out a short form. You can also call our customer service and we will collect the description of your project. Click here to submit your project with the form.
It’s absolutely free. No indirect or hidden cost. The cost of this service is assumed by the contractors.
You don’t have any obligation to do business with one of the referred contractors. However, the contractors we refer are pre-screened, have done several projects for our clients and have received positive feedback, so you have better chances of making the right decision by selecting one of our trusted contractors.
We have a comprehensive database and live experts that use a proprietary matching system that allow us to better assess your needs and match you with contractors that are qualified to realize your project, that serve your region and that are available when you need them.
Offering you qualified and reliable contractors is our top priority. We make sure we refer contractors that have received positive feedback from our previous clients for projects similar to yours. We pre-screen and select a limited number of contractor for each category in each region, so you only get the best contractors. We also invite you to visit our 'About us' page to learn more about our team who will help you to find the right contractor.
We will rapidly analyze your project and identify contractors that are both available and most qualified to do it. Those qualified contractors will contact you directly in order to get more details on your project and provide you with a quote. From this point, let you coordinate the next steps directly with the selected contractor. We will still follow-up with you to make sure you are satisfied with our service and the contractor you selected.
Each project is unique, but you should expect between 3 and 5 calls from referred contractors. We will also send you a list of the selected contractors, so you have the option to contact them directly.
We only share your contact information with the contractors that are referred to you, so they can contact you directly. We will also contact you by email or phone to follow-up on the process and make sure you are satisfied with our service and the contractors. We will not use your contact information for other purposes. You can also read our Privacy Policy on the site.
Our priority, as well as the priority of contractors, is your satisfaction. You will receive feedback requests by email throughout the process. In the end, our last email will ask you for a rating as well as your comments that we’ll add to the contractor’s profile. You can also communicate with our customer service to share your feedback following the completion of your project. Your feedback will help us better qualify contractors and therefore help other potential clients like you make better decisions. We would appreciate your feedback as we will reach out to you during and after the process.

How does it work ?

Step 1

Describe your project

Describe in detail your project via our website. The more detailed your project, the more accurate the quotes.

Describe your project
Step 2

Receive quotes

Using our Smart Match technology, we refer you to contractors who are qualified, available and interested in the project.

Receive quotes
Step 3

Get it done

Compare the different offers and choose the local contractor that best suits your needs. All you have to do is formalize your agreement with them!

Get it done

Let us take care of finding you trusted contractors that will make your project a reality.

It's simple and free!
No obligation

or call us at
1-855-360-1391


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A PRO